Do I pay first month’s rent and last month’s rent with my security deposit?
Generally we ask for a security deposit and the first month's rent.
These must be paid in secured funds (Cashier’s Check, Money Order or
via online portal), prior to receipt of keys for move-in.
How old do you have to be to apply?
All applicants must be the age of 18 years or older with a valid ID or driver license.
Is the security deposit refundable?
Yes, before your refund can be issued, we must get confirmation that your
keys have been returned, the correct rent amount was paid, the unit has been
inspected and there are no damage fees to be assessed, then the security
deposit will be refunded.
You have a property I want to rent. How do I apply?
Our rental applications are available on the vacancies page on our website.
It is important to fill out the application as thoroughly as possible. Please
provide as much information and correspondences as needed (Bank Statements,
Pay Stubs, etc.).
How do I pay rent?
Rent can be paid in one of three ways. The easiest and most practical way is
to setup a tenant portal and paying online. This method is quick and there are
no fees associated when paid with a checking’s account. The second options is
to mail in a personal check. The third and final option is to drop off a check,
money order or cashier’s check to our office during normal business hours.
Absolutely no cash will be accepted.
I want to get a pet. What do I do?
We are a pet-friendly company, but different buildings have different rules.
If you are considering getting a pet and are already in one of our apartments,
please check with us first to avoid violating the terms of your lease.
I want to move out, but my roommate wants to stay. What do I do?
The departing roommate needs to inform us of their move-out, in order to allow
us to remove their name from the lease. Any new roommate must go through the
same approval process as the original person. (However, this does not mean that
roommates will be added to the lease, nor granted rights to tenancy as provided
by Rent Stabilization Ordinances.) Security deposit refund upon the move-out of
a single roommate will be due to that roommate from the person remaining in the
unit, or the new roommate, NOT from GPM.
My lease expiration is coming and I want to move out. What do I do?
If your lease is about to end, that does not mean you are required to move, or
that we anticipate a move-out. We are always happy to negotiate a lease renewal
or extension. However, if you decide to move-out, you MUST mail, fax, or email
us a written Notice of your intent to vacate (written notice must be prior to
move out and is mentioned on the lease agreement). Follow this with a call to
the office to confirm receipt of the notice.
What happens if something in the house breaks or stops working properly?
Any damage to any part of the property must be reported immediately. This includes
damage to appliances, the interior or exterior of the house, or any features such
as the A/C, water heater, or electronic garage door opener. Problems should be
reported online via your tenant portal. In the event of an emergency, immediately
call our office at 818.465.4065.
Am I allowed to make "improvements" to my unit?
All improvements (shelves, paint, etc.) must be approved by the management company
in writing. Any improvements that result in the unit needing to be returned to pre-move-in
conditions (wall-color, shelves, etc) may lead to deductions from your security deposit.